Customer Service

Shipping & Delivery
All products will ship from our South El Monte, CA warehouse with UPS Ground within 24-48 hours. Tracking will be provided via email.
Privacy & Security
All personal information will remain private and will not be sold/exposed to any outside marketers.
Returns & Replacements
· No merchandise is returnable without an authorization label/number from SUNRISE.
· No return merchandise will be accept that has been embroidered, screen printed or body altered. All return merchandise must be in good condition with original packing.
· No returns will be accept after 10 days from receiving date.
· A restocking charge of $0.50 per piece or $10.00 per carton will be charged at whatever come higher.
· A charge of $1.00 per piece will be applied to all products returned without the original packing
· All clearance and close out items are final sale. No returns are accepted.

Ordering
We accept orders online via SunriseWear.com, by fax (626-579-0014), or by phone (626-579-0011)
Payment, Pricing & Promotions
Net 30 days subject of credit approval, otherwise C.O.D. Cashier Check/Money Order.Company Check is acceptable, provided your bank information and 3 major trade reference is approved by our Credit Department. All accounts exceeding more then 60 days will lose all terms and will be changed to prepaid.
Viewing Orders
You can login to your account to view any pending, completed, or cancelled orders. Also you can contact us at 626-579-0011 to inquire about your order.
Updating Account Information
You can update your account online at any time. If you wish to make changes to your terms and pricing, please contact us at 626-579-0011.