Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All products will ship from our South El Monte, CA warehouse with UPS Ground within 24-48 hours. Tracking will be provided via email.
- Privacy & Security
- All personal information will remain private and will not be sold/exposed to any outside marketers.
- Returns & Replacements
- · No merchandise is returnable without an authorization label/number from SUNRISE.
· No return merchandise will be accept that has been embroidered, screen printed or body altered. All return merchandise must be in good condition with original packing.
· No returns will be accept after 10 days from receiving date.
· A restocking charge of $0.50 per piece or $10.00 per carton will be charged at whatever come higher.
· A charge of $1.00 per piece will be applied to all products returned without the original packing
· All clearance and close out items are final sale. No returns are accepted.
- Ordering
- We accept orders online via SunriseWear.com, by fax (626-579-0014), or by phone (626-579-0011)
- Payment, Pricing & Promotions
- Net 30 days subject of credit approval, otherwise C.O.D. Cashier Check/Money Order.Company Check is acceptable, provided your bank information and 3 major trade reference is approved by our Credit Department. All accounts exceeding more then 60 days will lose all terms and will be changed to prepaid.
- Viewing Orders
- You can login to your account to view any pending, completed, or cancelled orders. Also you can contact us at 626-579-0011 to inquire about your order.
- Updating Account Information
- You can update your account online at any time. If you wish to make changes to your terms and pricing, please contact us at 626-579-0011.
